Respect Care services is a independent care agency and with over 60 years of combined experience delivering compassionate support tailored to each clients unique needs. As specialist in care, we place the dignity and Well-being of our clients at the forefront of everything we do.

About us

Respect Care Services began with a simple yet profound vision:
"To deliver exceptional care that honors the dignity, individuality, and well-being of everyone - both care receivers and caregivers"
After witnessing firsthand how compassionate care transforms lives, our founder, Jacqueline Kelly, knew there was a better way to support those in need.  She founded Respect Care Services in May 2006, and shortly after, in June 2006, the company gained CQC accreditation. Inspired by over 60 years of collective experience in providing and managing care within the health and social sector, Jacquie and her team set out to create Respect Care Services Since then, the agency has grown organically throughout London and the South East. In 2017, we acquired Mercyland Care, now called Axela Care, part of the Axela Care Group of Companies, to support individuals who require private and complex care. Respect Care Services is a company where the client comes first, and the staff is treated with respect and dignity as the true backbone of the organisation. Today, we continue this mission by delivering high-quality, personalised care across London and the South East, always striving to offer the best care possible for those who need it most.

Our mission & Values

At Respect Care Services, we strive to deliver care that goes beyond just meeting needs—it’s about uplifting lives. We aim to empower our service users by fostering independence and dignity through personalised, compassionate care. Our values are built on;
  • Respect, Which means honouring every individual's unique story and needs
  • Community, We believe that care is a shared responsibilty where clients, caregivers, and families work in harmony
  • Excellence, Reflected in our commitment to high standards across all services

What we offer

Everyone has unique care needs, which is why we offer a wide range of services that can be fully customised. This way, you receive and pay for the support you get to enjoy a quality life and maintain your lifestyle.
  • Homecare: personal care, domestic care, and social support
  • General domestic tasks
  • Provision of staff to Day Centres and Residential Homes
  • Companionship and befriending
  • Personal assistants
  • Respite care
  • Specialist care workers for Dementia, Learning Disabilities, Spinal Injuries, End of Life, and more
  • Private care

Why choose us

We are all about delivering care that’s personal, flexible, and truly compassionate. Our care workers aren’t just highly skilled—they bring warmth, patience, and a genuine connection to every client.  We’re equally committed to our caregivers, offering them continuous training to ensure they have the knowledge and understanding required to manage a variety of care needs and different cultural backgrounds. When carers feel valued and prepared, they deliver exceptional care, making a real difference in the lives of clients and their families. We tailor our services so you get exactly what you need, ensuring you always feel supported. Our managers are accessible 24/7, and we operate a 365-day service. Our carers keep flexible hours, so you can also book our services outside of office hours.

Get in contact

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